PCX.ca, a leading cross-border freight service provider, faced a challenge after launching their new flat file website. Their previous .NET site allowed them to update and archive fuel surcharge rates, but the new site lacked this functionality. Accurate and up-to-date fuel surcharge information is crucial for their operations and customer transparency.
Wizara stepped in with its Cantrips feature, enabling PCX to automatically update and display fuel surcharge rates on their website. The Cantrips template formats the data from form submissions into a web-friendly format, displaying the latest rates while archiving past rates for easy access.
"Wizara has been a great help to us at Pacific Coast Express. For example, updating our weekly fuel surcharge on PCX.ca is much simpler for our staff; additionally, the form keeps a history of past rates that visitors can view online. We all know how critical it is for our site to load instantaneously and here is another advantage, our site loads and runs much faster since we stopped using old server-based pages. We also switched to using the Wizara contact us page as well as their job application form. It’s fast, efficient, user friendly and has generated more than 100 submissions over the past number of months. The final point, we were up against a tight deadline and needed help assembling a professional slide deck for one of our top customers. We contacted the Rayova team and they jumped on it for us. Great service, a can-do attitude and made it happen. We appreciate them and can’t thank them enough for making us better in front of our customers."
— Paul Flanagan, Senior Vice President, Pacific Coast Express
By implementing Wizara’s Cantrips feature, PCX.ca has streamlined their fuel surcharge management process, enhancing both operational efficiency and customer satisfaction. The success of this implementation has set the stage for future digital innovations within the company.
Want to streamline your operations like PCX.ca? Contact us today to discover how Wizara’s solutions can benefit your business.